Shipping policy

Yewhill ships inside the United States only. We do not accept or ship international orders. The shipping address on the checkout page has to be in the United States. If it is not, we will cancel the order and refund the payment.

When an order goes out

We process and hand orders to the carrier within 1–3 business days. Saturday, Sunday, and U.S. public holidays do not count as business days.

The cutoff is 3:00 PM Eastern Time. An order placed at 3:00 PM or later is treated as received the next business day. The 1–3 business day processing window starts from that next business day.

Processing time is not the same thing as transit time. Transit starts after the carrier has the parcel and a tracking number exists.

Estimated transit time

We ship from the Kittanning, Pennsylvania area by United States Postal Service. Times below are estimates from the day USPS first scans the parcel. They are not promised delivery dates.

Mid-Atlantic and nearby states (including Pennsylvania, Ohio, New York, New Jersey, Maryland, West Virginia, Virginia, Delaware): estimated 3–6 business days.

South and Midwest: estimated 4–8 business days.

Mountain West and West Coast: estimated 5–10 business days.

Alaska and Hawaii: estimated 7–14 business days.

Weather, USPS volume, peak season, and incorrect addresses can add time. The tracking page is the live record, not this table.

Shipping rates

Standard shipping to a U.S. address is $7.00 on orders from $0.01 through $60.00. Orders over $60.00 are also charged $7.00 standard shipping. There is no free-shipping threshold on this site right now.

The $7.00 charge is shown at checkout before you pay. We do not add a second handling fee after the order is placed.

Sales tax

The price on each product page is the product price. It does not include sales tax.

Where tax is due, Shopify calculates it at checkout from the shipping address and current rules. Pennsylvania orders are taxed when the law requires it. If checkout shows $0.00 tax, no tax is being collected on that order.

Carrier and tracking

We ship with the United States Postal Service.

When the parcel is accepted by USPS, we send the tracking number to the email used at checkout. The same number is also stored on the order in your Yewhill account, if you created one.

Track the parcel on USPS.com with that number. We do not control USPS scan times. The first scan can appear after we have already emailed the number.

Where we do not ship

We do not ship outside the United States.

We do not ship to P.O. boxes outside USPS reach, to freight-forwarders for export, or to addresses that USPS will not accept.

We do not offer in-store pickup at 177 Butler Rd, Kittanning, PA. We do not offer local courier delivery in Kittanning or Armstrong County. Every paid order goes out through USPS.

Delays, loss, and damage

Holidays, severe weather, and USPS backups can slow a parcel. If we know your order is delayed on our side, we will email the address on the order.

If the parcel is lost, or arrives badly damaged, email info@yewhill.com or call +1 (724) 526-3780 within 14 days of the last USPS scan (or of delivery, if it was delivered). Include the order number, the tracking number, and photos of any damage. We handle those cases during Monday–Friday, 9:00 AM – 5:00 PM Eastern Time.